2019-20 Unit Plan
Student Success Services

Mission Statement

The mission of Student Success Services (SSS) is to provide support and guidance to students who face barriers to their academic success. SSS promotes equitable opportunity for students� to meet their achievement goals. 
Two programs that are part of SSS (the Early Alert Program and McKinney-Vento Homeless Assistance Act) share the same mission.

Program Description

SSS provides one-to-one assistance and referrals to intervention support services for students on academic probation and/or financial aid warning, and disqualification. This department is designed to help students in identifying and utilizing available resources to be successful in their academic and personal endeavors. SSS provides resource referral services and priority registration for homeless students under the McKinney-Vento Homeless Assistance Act. SSS also administers the Early Alert program, which helps students in crisis receive priority student services with the goal of facilitating success at Butte College.


Accountability for Previously Funded Items


Accountability Item 1

Supplies, instructional supplies, salary and benefits. Funded under SEAP are Retention Specialist, Student Success Specialist, Administrative Secretary, and Student Assistants.


Amount: 239078.00
Used For Intended Purpose: Yes
Benefit

Without funding from the Student Equity Achievemnet Program (SEAP), the SSS staff would not have been able to provide assistance to 404 students during the 2017-2018 academic year.This funding has  helped students be successful in their academic and personal endeavors. For 2018-2019 academic year, in fall 2018 the total of students served increased, with an average of 250 served and an expected amount of 250 for the spring 2019 semester. This is an anticipated increase of 20 percent of the total students served.


Student Learning/Administrative Unit Outcomes (Optional)

Because SSS was established relatively recently in Spring 2017, SLO's have not been created. The department is currently in the process of establishlishing them, and has a goal of assessment/implementation during the Spring 2020-2021 academic year.


Currently, a draft of our first SLO's includes:


Student Learning Outcomes

Standards/Goals for Student Achievement (Instruction Departments) (Optional)

n/a

Standards/Goals for Student Achievement (All Other Departments) (Optional)

n/a

Strategic Direction (Optional)

The Student Success Services (SSS) program supports the college in meeting it's strategic direction and priorities in the following ways:



 

Program Review (Optional)

A Program Review is not required for Student Success Services at this time.

Department Goals

The goals of Student Success Services include:

Future Development Strategies

Strategy 1 - Housing Intervention Program

Create a Housing Intervention Program that addresses the high housing insecurity that students experience at Butte College, increased by the recent Camp Fire crisis. The Program will partner with the Roadrunner Hub as well as community resources to assist students with housing placement (understanding lease agreements, outreach to property management agencies, individual landlords, low-income housing options, etc.);

SSS collaborates with the Job Placement Office to produce housing resumes;

Attend Hunger and Homeless Committee Meetings;

Attend Conferences that address retention, food and housing insecuritesas well as other basic needs facing college students.


Initiatives
  • Enhancing a Culture of Completion and Goal Achievement
  • Supporting Student, Faculty and Staff Success
  • Using Data-Informed Processes for Continuous Improvement
  • Maximizing Resources to Support Student Learning
  • Enhancing a Culture of Equity and Inclusiveness

Supporting Rationale

 Butte College students struggle with housing insecurity and meeting their basic needs. There is a need for housing assistance and collaboration with outside resources to provide equitable housing opportunities to Butte College Students. 


Supporting Rationale Alignment
Supports Previous Program Review Recommendations: No
Supports Changes from Student Learning Outcomes Assessment: No
Supports Meeting Standards and Goals for Student Achievement: Yes
Improving Student Achievement: Yes
Addressing Strategies Identified by the Department Learning Outcomes Reports: No
Addressing Outstanding Program Review Recommendations: No
Supporting the College's Strategic Direction and Priorities: Yes

Strategy 2 - On-site Snack & Beverage Station

SSS established a Snack & Beverage Station to encourage contact between students and staff.

The self-service Snack & Beverage Station provides students with a hot beverage and snacks such as coffee, tea, hot chocolate, beef jerky, breakfast bars, granola bars, cups of soup, etc. anytime during open office hours. This provides an opportunity for positive interactions with students, addresses immediate food insecurity students face while on campus and in between classes, and promotes a feeling of inclusivness and campus support.

 


Initiatives
  • Enhancing a Culture of Completion and Goal Achievement
  • Supporting Student, Faculty and Staff Success
  • Using Data-Informed Processes for Continuous Improvement
  • Maximizing Resources to Support Student Learning
  • Enhancing a Culture of Equity and Inclusiveness

Supporting Rationale

Students have utilized the Snack and Beverage Station and in doing so, this has allowed students to have extended daily contact with the Student Success Services. The Snack/ Beverage Station has also be helpful for students who are food insecure to access snacks before class.  


Supporting Rationale Alignment
Supports Previous Program Review Recommendations: No
Supports Changes from Student Learning Outcomes Assessment: No
Supports Meeting Standards and Goals for Student Achievement: Yes
Improving Student Achievement: Yes
Addressing Strategies Identified by the Department Learning Outcomes Reports: No
Addressing Outstanding Program Review Recommendations: No
Supporting the College's Strategic Direction and Priorities: Yes

Strategy 3 - Inreach and Outreach Strategies

SSS staff seek to increase utilization of our services by attending campus and community events, finanicial aid collaboration, and increase program participation at the main campus, Chico, Glenn, Skyway and Cosmetology Centers. Students whom are at risk and are on academic probation, financial aid probation/disqualification need more personalized contact to respond to intervention strategies.


Initiatives
  • Enhancing a Culture of Completion and Goal Achievement
  • Supporting Student, Faculty and Staff Success
  • Maximizing Resources to Support Student Learning
  • Enhancing a Culture of Equity and Inclusiveness

Supporting Rationale

Students recieve emails, text messages and phone correspondence emails regarding their probationary status, but need more personalized intervention. 

By increasing inreach and outreach strategies, we are able to meet the students where they are at and provide equitible opportunities for intervention.


Supporting Rationale Alignment
Supports Previous Program Review Recommendations: No
Supports Changes from Student Learning Outcomes Assessment: No
Supports Meeting Standards and Goals for Student Achievement: Yes
Improving Student Achievement: Yes
Addressing Strategies Identified by the Department Learning Outcomes Reports: No
Addressing Outstanding Program Review Recommendations: No
Supporting the College's Strategic Direction and Priorities: Yes

Strategy 4 - Develop Student Learning Outcomes

  • Develop strategies for students to better understand the language of the college, specifically what terms like "academic probation", "financial aid disqualification", "dismissal", "appeals process", "and other basic classroom terminology mean.
  • Develop strategies for students on academic probation, financial aid probation/disqualification to connect to the resources available on campus and in the community to foster student success.
  • Develop strategies for students on academic probation, financial aid probation/disqualification to facilitate better communication between students and faculty. For instance, how to ask questions, access office hours, communicate via email resulting in self-sufficiency.
  • Develop strategies for students on academic probation, financial aid probation/disqualification to learn life skills such as budgeting, financial aid awareness, and time-management skills.

Initiatives
  • Enhancing a Culture of Completion and Goal Achievement
  • Supporting Student, Faculty and Staff Success
  • Using Data-Informed Processes for Continuous Improvement
  • Maximizing Resources to Support Student Learning
  • Enhancing a Culture of Equity and Inclusiveness

Supporting Rationale

SLO's will serve as a metric to measure the success of student achievement in the Student Success Program.


Supporting Rationale Alignment
Supports Previous Program Review Recommendations: No
Supports Changes from Student Learning Outcomes Assessment: No
Supports Meeting Standards and Goals for Student Achievement: Yes
Improving Student Achievement: Yes
Addressing Strategies Identified by the Department Learning Outcomes Reports: No
Addressing Outstanding Program Review Recommendations: No
Supporting the College's Strategic Direction and Priorities: Yes

Requested Non-Financial Resources

Student Success Services wishes to secure a larger location on campus that will support the increased amount of students served in the program.

 

Current Financial Resources

Student Success Services is funded by SEAP.

Potential funding may be available from the "Hunger and Homeless" Foundation account for housing assistance through the Butte College Foundation.

Augmentation Requests

Original Priority Program, Unit, Area Resource Type Account Number Object Code One Time Augment Ongoing Augment
Description Supporting Rationale Potential Alternative Funding Sources Prioritization Criteria
1 Student Success Services Personnel To be established 52120 $0.00 $42,973.00
Change Secretary 1 position 24 hours/week to Secretary ll position to 40 hours/week A full-time Administrative Secretary II will allow us to accomplish the clerical work required to achieve the SLO's and increase outreach to students, housing assistance and increase the number of students served. This will enable students to achieve success, learn intervention strategies and collaboration techniques and become self-sufficient.
  • Strong Workforce
  • Student Equity and Achievement Program
  • Closing Equity Gaps
  • Meeting enrollment targets
  • Meeting student achievement goals
  • Fostering a Culture of Inclusiveness
  • Addressing Health/Life/Safety issues
  • Implementing the 2019-2020 Strategic Direction Priorities
  • Meeting Standards and Goals for Student Achievement
  • Maintaining ongoing operations at current levels (excludes grants)
  • Implementing AB 705
  • Implementing Guided Pathways: a. Strategic Scheduling; b. Hobsons Starfish
2 Student Success Services Personnel To Be Established 52368 $0.00 $6,500.00
Increase Student Assistant budget SSS is currently only funded for $9,900/year of student assistant coverage. Additional funding is needed for inreach and outreach and retention efforts. Funding may be available from multiple sources including Federal Work-Study, EOPS Work-Study, CalWORKs Work-Study, Inspiring Scholars Work-Study, District and SEAP.
  • Student Equity and Achievement Program
  • Meeting Standards and Goals for Student Achievement
  • Closing Equity Gaps
  • Meeting student achievement goals
  • Fostering a Culture of Inclusiveness
  • Addressing Health/Life/Safety issues
  • Maintaining ongoing operations at current levels (excludes grants)
  • Implementing the 2019-2020 Strategic Direction Priorities
  • Implementing AB 705
  • Meeting enrollment targets
8/2/23